Data tokens on this page
Resources
Industry Specific
Access all the commercial banking resources your business needs to succeed.
A banking relationship built on shared values
A banking relationship built on shared values
Five years ago, chiropractor Dr. Vartan Chakalian and his wife, Dr. Corina Avram-Chakalian, opened their own practice. Offering chiropractic care, acupuncture therapy, Chinese herbal medicine, and holistic wellness care for patients seeking help with neck or back pain, sciatica, and other musculoskeletal concerns, Foundation Spine & Well-Necessities has been a success.
Chakalian had previously taken out an SBA loan with another bank and was making monthly payments. Edgar Candelas, Assistant Vice President & Community Banking Relationship Manager at Barrington Bank & Trust, reached out to Chakalian about an opportunity to reduce his payments, knowing his floating-rate loan was being negatively impacted by the current rate environment.
Intrigued by the potential to help his small business flourish, Chakalian set up a time to discuss options. “I thought, shoot, why not? My business means so much to me—why wouldn’t I look into this?”
The timing was perfect. Chakalian had recently moved his practice to Arlington Heights, planting roots where he anticipates being long-term. Candelas reviewed the financial opportunity with Chakalian, who walked away feeling he could trust Candelas to help him do what was best for his business. “Customer service, responsiveness—Edgar blew other banks out of the water in every category,” Chakalian says.
Here for all life’s moments
After walking through all of Chakalian’s business goals, Wintrust provided a new SBA loan term and helped reduce his monthly payments.
Because of the strong connection built, Chakalian also inquired about a mortgage. Candelas put him in touch with Mario Blanquel at Wintrust Mortgage, who was able to quickly get him pre-approved the same day he was scheduled to see five homes.
“I could feel the trust, the honesty, and knew they wanted what was best for us,” Chakalian explains. “Just like when patients come to me with pain and uncertainty, and I want to do everything I can to help them and to build trust—Edgar and Mario treated me the way I like to treat my clients.”
Chakalian and his family closed on their first home, and both Candelas and Blanquel were at the closing. “They even brought housewarming gifts,” Chakalian says.
“We really wanted to make sure they were taken care of throughout the whole process,” says Candelas. “It’s so fulfilling to see everything work out for your client.”
Wintrust takes the time to work side by side with small businesses. We know what it takes to build a business because we built ours the same way. Learn how our high-touch service can help your business reach its full potential.
Residential lending provided by Wintrust Mortgage, a division of Barrington Bank & Trust Company, N.A., a Wintrust Community Bank, NMLS #449042.
